Support
How to get help with LươngMình.
Draft, not yet released
This page describes how the service works today, but details of the operator are still missing (marked “Not published yet”). Don’t treat it as the official policy yet.
Contact us
Email us and say whether you use the website or the app and what happened. Don’t send passwords or verification documents by email.
- Operator
- Not published yet
- Support email
- Not published yet
- Support response time
- Not published yet
Can’t sign in
- A sign-in link lasts 15 minutes and works once. If you ask for several, only the link in the newest email works.
- Check your spam folder too. In the app, open the link on the same phone that has the app.
- For Sign in with Apple, Apple must share your email. If it doesn’t, sign in with email instead.
- Expired or failed: ask for a new link.
About the figures
- Before you sign in, a result is only an estimate. Sign in to see your exact position.
- If a group says “Not enough people to show safely”, that protects the privacy of the people who shared. We don’t show that group’s figures or head count.
- See a wrong figure or text? Email us with the page you were on. You can also use “How useful is the information on this page?” at the bottom of public salary pages; that feedback is anonymous, so we can’t reply to it.
Your data and account
- See, edit or delete the salaries you shared and your check history in Account.
- Can’t delete a salary or your account because a verification upload isn’t finished? Finish or cancel that upload under My contributions, then delete again.
- To delete your account, see “Delete your account”. If you can’t sign in, email us from the email address of the account.
- Any other request about personal data: see the Privacy page.